Shipping and Handling

What is white glove delivery service?

White glove delivery service is our recommended method of having your table shipped directly to your home. Our freight company, which specializes in furniture delivery will carefully and properly package your table and/or chairs to make every effort that your table arrives undamaged to your home. It will then be brought into your home, legs assembled if needed and placed in the room of your choice. All packaging will be removed from your home and you are left with your new custom table to enjoy for years to come. White glove shipping normally runs $300.00 for table deliveries on the East coast. Feel free to call us at 1-888-876-2231 directly and we will happy to give you an estimate on shipping to other locations as well as additional shipping charges for chair deliveries.

How long does shipping take after the table has been built? For my custom upholstery?

Shipping on our tables and custom upholstery can range anywhere from 7 days on up to 3 weeks. Although three weeks is certainly not the norm, inclement weather, limited deliveries to your area and other factors out of our control can delay the delivery. The average shipping time for tables is 7-10 days for white glove delivery.

How long will it take for me to receive my custom table?

On average our tables take 10 weeks production time EXCLUDING shipping. Each table is handcrafted for you per unique specifications such as size, stain and paint finishes as well as your chosen level of distressing to create a truly one of a kind table that will became an heirloom piece to be used for generations to come. Tables are generally shipped from the craftsman at the ten week mark either to our store for delivery or on to the freight company for delivery to your home or business.

How long does it take to receive my custom upholstery order?

Primarily Pine carries two private label lines of custom upholstery. Our slipcovered line of custom upholstery takes on average of 10 weeks from order date to ship date from the manufacturer. Our tailored sofa and chair line is a four week production time including our leather recliners. This does not include shipping time either to our store or your home. Custom home furnishings such as two, three and four door consoles, media centers, bedroom suites and hutches have a four week production time as well.